What’s it For?
Alerts and notifications in Tenix Charge keep operators informed of charging issues, system events, and operational risks as they occur. By delivering timely, actionable notifications, operators can intervene early and prevent disruptions to fleet operations.
Why Timely Alerts Matter
When charging issues are discovered too late, vehicles may miss departures and services are disrupted. Relying on manual checks or delayed information increases downtime and operational stress, making it harder for depot teams to respond effectively.
What Charging Alerts and Notifications Provide
Charging alerts and notifications inform of critical charging events in real time. Notifications ensure issues are visible as soon as they arise, supporting faster response and more reliable operations.
How Alerts & Notifications Work
Tenix Charge continuously monitors charger status, charging sessions, vehicle readiness, and system conditions. When predefined thresholds are breached, or issues are detected, alerts are triggered and notifications are delivered through the platform.
Key Capabilities
Alerts and notification capabilities provide immediate visibility into charging issues, system events, and operational risks, enabling operators to prioritise responses and take action before disruptions occur.
Real-time operational alerts
Operators are notified immediately when charging or system issues occur.
Severity-based alert classification
Alerts are classified by severity to help teams prioritise responses.
Charging and readiness notifications
Notifications highlight risks that could impact vehicle availability.
Historical alert visibility
Past alerts are retained for review and operational analysis.
Frequently Asked Questions
Got a different question? Just contact us and ask.
Can alerts be filtered by role?
User roles can be given access to specific reports, but all users will see the active alerts in the system.
Are notifications updated in real time?
Yes, notifications reflect live system and charging conditions.
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