Author: Boguslaw Z. Balicki, Chief Operating Officer
Turning Complexity into Performance with the Right IT Partner
In today’s public transport landscape, bus operators face a triple mandate: deliver reliable, cost-effective service, meet stringent environmental regulations, and manage the complexities of electrification. Meeting Key Performance Indicators (KPIs) like punctuality, energy efficiency, fleet availability, and emissions compliance is no longer possible with manual planning or siloed tools.
This is where modern IT suppliers, like Tenix, step in as strategic enablers, providing the real-time visibility, intelligent automation, and data-driven insights needed to drive measurable operational improvements.
The Operational Reality: Complex Operations in a High-Stakes Environment
Public Transport Operators (PTOs) are responsible for a wide set of tightly interlinked tasks:
- Dispatching vehicles on time
- Keeping fleets maintained and available
- Reducing energy and fuel consumption
- Monitoring and improving driver performance
- Reporting on CO₂ emissions and regulatory compliance
Achieving high performance across these areas requires digital tools that do more than track – they must predict, optimise, and co-ordinate operations across vehicles, drivers, chargers, and depots.
Why Smart IT Systems Are Now Mission-Critical
Here’s how a modern IT supplier helps transform day-to-day operations into strategic advantage:
- Real-Time Fleet Awareness
Know exactly where each vehicle is, its State of Charge (SoC), and remaining range—a must-have for planning next-day readiness and avoiding charge-related disruptions.
- Driver Monitoring & Coaching
Understand real-world fuel and energy consumption per route, identify top- and low-performing drivers, and improve habits through targeted feedback. Just a few percent in saved consumption can lead to substantial operational savings.
- Fault Detection & Maintenance Planning
Reporting vehicle errors in real time and assess fault severity, enabling smarter maintenance decisions. Multiple Workshop access streamline information exchange. Automated alerts for upcoming inspections and maintenance tasks improve fleet utilization and reduce downtime.
- CO₂, Idling, and Reporting Insights
Integrated reporting on emissions, idling time, and fuel efficiency supports both mandatory compliance and the identification of high-cost, low-efficiency areas—where immediate action can improve KPIs and cut costs.
- Smart Charging Management
Gain full control over depot charging: ensure every vehicle is charged and ready, while balancing loads and prioritizing vehicles scheduled for early departures. Avoid costly charge failures and reduce the risk of grid overload.
- Peak Power Cost Optimization
Control when and how buses charge to flatten energy peaks and reduce electricity bills—one of the fastest-growing costs for electrified fleets.
- Alarms and Notifications for Problem Prevention
Smart notifications enable early intervention—especially crucial for depots without night shifts, where unattended faults could delay morning operations.
Tenix in Action: Digital Excellence for Scandinavian PTOs
Tenix is a trusted IT supplier for leading operators in Norway, including Vy Buss, Connect Bus, Tide. Its platform is tailored to mixed and electric fleets, helping operators align operational execution with strategic goals.
1. Tenix Charge – Smart, AI-Based Charging
Tenix Charge is more than just a depot charging tool. It features AI-powered range prediction and route-aware state-of-charge (SoC) optimisation based on 28 parameters (including topology, temperature, and speed). Key benefits:
- Up to 27% reduction in energy costs
- No missed departures due to charge failures
- Automated load balancing across chargers
This supports KPIs for fleet readiness, cost efficiency, and emissions reduction.
2. Tenix Fleet – Real-Time, Unified Fleet Management
Tenix Fleet brings together vehicle data, eco-driving metrics, and vehicle diagnostics into one cloud-based platform. Operators achieve:
- Improved driver performance, reducing CO₂ emissions by 10–15%
- 3–10% lower energy consumption through Eco-Drive analysis
- Less administrative overhead with automated data capture
It is vendor-neutral and ITxPT-compliant, ensuring compatibility with both public authorities and other supplier systems.
KPI Impact: Driver performance, fleet uptime, compliance, reporting
3. Tenix Maintenance – Transparent Fault Reporting & Planning
With tools like image-based reporting in driver app, and customisable dashboards, Tenix Maintenance improves collaboration among drivers, garages, and fleet managers. Outcomes include:
- Centralises fault reporting in driver app
- Track inspection dates, schedules workshop tasks
- Faster issue resolution
- Reduced vehicle downtime
- Increased fleet availability via proactive maintenance
KPI Impact: Maintenance cost, vehicle availability, safety compliance
Field-Proven Results
Norwegian PTOs have reported measurable benefits after adopting Tenix solutions:
- Oslo Taxibuss AS emphasised Tenix’s alignment with Ruter’s digital requirements. Winning all three packages in the Asker & Bærum tender for Ruter underscores how Tenix helps operators optimise costs and remain competitive.
- Vy Buss highlighted Tenix’s critical role in transitioning to electric buses, citing the need for dependable charging and reporting systems.
- Connect Bus Group described Tenix as instrumental to the “efficient and reliable operation” of their expanding EV fleet. Deploying Tenix Charge in new tender areas like Follo and Innlandet illustrates its importance for large depot management.
These operators are not just meeting expectations, they’re turning digital maturity into competitive advantage.
Conclusion: IT as a Lever for Strategic Operations
Public transport is changing fast and PTOs need systems to keep up. IT systems are no longer back-office tools; they are the nervous system of efficient, green, and resilient bus operations.
As the bus industry embraces electrification and smart technology, IT suppliers like Tenix are becoming essential for PTO success. With tools for real-time control, AI-based optimisation, and transparent reporting, Tenix empowers operators to meet, and exceed, their KPI goals.
At Tenix, we firmly believe that smart IT systems are not just supportive tools—they are foundational to the future of sustainable public transport. As the industry navigates the transition to electrification, tighter environmental regulations, and increasing operational complexity, intelligent digital solutions will be critical for enabling efficiency, reliability, and long-term growth. Our mission is to empower public transport operators with the technology they need to succeed in this evolving landscape.
Contact us to book a demo or learn more.
